FREQUENTLY ASKED QUESTIONS

BEFORE I HIRE

How do I make a booking?

Please use our online booking calendar here. The calendar is live, so is always up to date with our latest availability.

Is there car parking available?

IYes we have a large car park with parking for up to 40 cars. The car park is protected by a height barrier. You will be given details on how to open this height barrier should you need to, to allow access for vehicles over 1.9 metres high.

What’s the layout of the Hall?

We have an foyer which leads onto the main hall, storage room and kitchen and a lobby which leads onto the main hall, meeting room and kitchen. There are also toilets for ladies, gentlemen and our disabled users.

What access is there to the kitchen?

The kitchen is directly accessible from the lobby and there are two serving hatches. The use of the kitchen is included in the hire charge, please just ensure you book the use of the kitchen when making your booking.

Can I visit the Hall before I book to see if it’s suitable?

We welcome prior visits to enable you to be sure that our hall is what you want for your event. Please contact us via the detaills on the contact page

Are there facilities for the disabled?

The hall is fully accessible for those in wheelchairs, and there is a large lavatory especially equipped for the disabled. There are no significant floor level changes inside.

What appliances are available in the kitchen?

We have many appliance available for use in the kitchen including a large amount of basic cutlery, plates etc. Please look at our Facilities page where everything is listed.

Is there any free time allowed for setting up and/or clearing up?

No. We ask that you book and pay for all the time you will be in occupation; this will include any time necessary for setting-up and clearing down.

Can I provide alcohol at my event?

Dial Post Village Hall has a music and alcohol licence – Alcohol may be consumed on the premises. If you want to provide and sell alcohol for your booking you must fill out the Application for a licensed bar beforehand. If you are not selling alcohol you do not need to complete this application.

Do you have any restrictions as to who can hire the hall?

We do not hire the Hall to anyone aged less than 21 years, nor to anyone who may still owe money to the Hall for any reason. We also do not allow parties for people between the ages of 12 and 25 years old.

DURING HIRE

What should I do in the event of a fire?

As the hirer you are the designated responsible person and the safety of all users is your responsibility during the period of your hire.

On discovering a fire, please leave via the nearest exit, using one of the alarm call points if the alarm has not already been raised. Please meet at the assembly point in the car park. You shoukd call the fire briage immediately using 999.

There is some faulty equipment at the hall; what should I do?

We’d be pleased if you would report it to us. If a malfunction is interfering with the proper running of your event, you may report it immediately using the details on your booking confirmation email or on the contact page.

How do I operate the cooker/heaters/lights/other equipment?

There is a comprehensive guide to the operation of the Hall’s equipment on the Policies page.

AT THE CLOSE OF MY EVENT

What time must we leave?

The Hall must be vacated by the end of your specified booking period.

AFTER THE EVENT

I’d like to leave some feedback on my experience of the Hall. How do I do this?

We should be very grateful if you wish to share any opinion of the hall and/or the volunteers you have dealt with during the hire process. Reviews can be left for us at: https://g.page/r/CTiwI1Cis4m7EBM/review